Client Testimonials

Name: Peter Howard
Uploaded: 2018-10-03T08:00:00+08:00
Duration: 1 min 30 s
Description: My first encounter with the NOVO office was one of total comfort and painlessness. In short, I fell in love with Dr. Provo and her staff. My anxiety was gone! Dr. Provo and her staff listened to my questions, involved me in decisions about treatments and options and in fact, in so doing, made me part of the team.

Trust and relationships – that’s what we’re all about. At NOVO Dental Centre, we believe in comprehensive, client-centered care and look forward to knowing you as a friend as well as a patient. Let these clients’ stories paint a picture of what to expect from our office, and let us help you on your way to smiling and laughing with confidence.

“I so recommend this NOVO office! From the initial phone call to Robbie and Elly and the rest of the team, from tooth whitening to oral hygiene. Dr. Nada has also attended and continues that excellent work I have been spoiled with at NOVO. Warm professionalism, I call it.”
– Hal Toews

“My first encounter with the NOVO office was one of total comfort and painlessness. In short, I fell in love with Dr. Provo and her staff. My anxiety was gone! Dr. Provo and her staff listened to my questions, involved me in decisions about treatments and options and in fact, in so doing, made me part of the team.”
– Peter Howard

“It’s very easy for me to refer Dr. Provo and the team to people I know, simply because of the great service that both my wife and I have had.”
– Michael & Cari Hossmann

“Every experience was exactly the same. My comfort, my care was the primary concern for everyone involved and I really want to say how much I appreciate that.”
– Judi Hope

“I used to be afraid of having my teeth clean, because I had been to some hygienists that had been rough and I certainly found that, that wasn’t the case at NOVO Dental so that was a big plus for us.”
– Virginia Birnie

“I had a bridge that unfortunately could not be replaced and I felt Self-consciousness when I smile. After speaking with Dr. Provo the decision was made to have an implant. I am very happy.”
– Cindy George

“I struggled a lot to get to the dentist. In my childhood, I had a horrific experience at the dentist and basically made up my mind that I was never going to go back into the dentist chair. I actually didn’t go back until 2 years ago when I saw Dr. Nada.”
– Jeff Thompson

“This year I had the recent challenge of that my bridge broke and I was going on vacation just a few days later. Between Dr. Provo, Dr. Nada, the staff and the lab they were able to get me a temporary bridge and away I went on my trip with a great smile.”
– Catt

“I’ve been a patient of NOVO Dental for 20 years. My dentist had recommended that I get some gum grafting and he wasn’t able to do it, so that is why I went to her initially. It was a much less terrifying experience than anticipated.”
– Denise Rathnam

“The quality of work that Dr. Provo has done with her team has exceeded our expectations and there is absolutely no reason why would look for somebody else.”
– Joanne & Curtis Congo

“I’ve been a patient of Dr. Provo for over 10 years now. Over the years Dr. Provo and her team have helped me to improve my oral health immensely and has helped me to be pain-free and confident with my smile.”
– Mike

“My husband had a crown put in by a different dentist, and he was not happy with their work, so we looked for someone else, and we got the referral for Novo Dental. We love coming to Novo Dental with our family. The family-friendly atmosphere is really important to us. The kids LOVE the treasure box.”
-Naomi Booth

“Early this year, just before leaving on an extended vacation I had pain in one of my molars. I was given an emergency appointment very quickly. Again, the problem was very quickly noticed and treated with a root canal. We were able to continue on our vacation without worry about our teeth.”
-Ric & Marilyn

“Dr. Provo was able to help me with a concern I had after my braces. She helped me find different retainers. She took time out of her life, calling me after hours to talk to me and it gave me a lot of reassurance.”
-Robin McNaughton

"I am not particularly fond of going to the dental office, no fault of any of you, just an issue of my youth. Marlene makes it easy to come, and is so calm and gentle with my overly sensitive teeth! So happy I found your office!"

-Marianne Kruk

"I am very grateful for knowing the people in this dental practice. They strive for excellence, and give respect and kindness. I believe this is because of the integrity and quality of “human-ness” of each person working there...but in particular that of Dr. Provo, who leads by example. I feel safe and respected. Thank you!"

-Annette Kasahara

"I have never before encountered such a caring, helpful, yet professional business as NOVO Dental Centre. My young son and I have been so impressed with the exceptional care and treatment, and especially with the front desk service. The ladies have gone above and beyond in helping me navigate certain situations, and have shown genuine respect and concern for my family. I highly recommend this centre for its exceptional dental care, and especially for its true customer service."

-Amy

"My appointment was stressful for me and everyone that I had encountered was amazing. I would recommend this place to everyone I know that has any issue going to the dentist. Once again NOVO Dental Centre is a pleasant and amazing place to go! Thank you!"

-Vicky Hughes

"I had not been to the dentist for 13 years because I was afraid of the pain that I had experienced from my previous dentist. Dr. Provo is very gentle and I didn’t experience any pain when she worked in my mouth. She made my teeth look great. I love coming here because they are so friendly and kind. They are like family!"

-Dan L.

"Fantastic team. Always friendly and very professional. I feel comfortable with all staff I have dealt with over the years. I feel cared for and love the personal touch. Thanks to everyone."

-Catherine Villaluz

"I was so afraid, haven’t been to the dentist in years. I felt understood. I felt safe and well cared for. I’m so HAPPY I found you guys! My teeth feel so much better after a simple cleaning!"

-Veronica Klassen

"Dear Dr. Jean and team: Len and I are so grateful to all of you! You have welcomed us with warmth, kindness, honesty, combined with expertise and consideration. Although Len was resistant in coming in, I believe you won his heart! Thank you Dr. Provo for your generosity!"

-Esther & Len Doerksen

"Dr. Jean Provo and her wonderful staff made a life long dream come true, my beautiful smile! She is my hero."

-Donna May

"Dr. Jean Provo is the best dentist I have ever been to. I am 52 yrs old and need a lot of work done on my ageing teeth. Her techniques are so gentle and she is completely focused on one patient at a time. She is kind, considerate and reassuring adding updates of what is happening. I no longer have pre appointment anxiety. If you are looking for a good dentist who does wonderful work and who is not only an expert, but who is genuinely considerate of her patients, book an appointment with her. I wouldn’t go anywhere else."

-Irene Dagg

"What a difference a healthy smile makes! Dr. Provo – I owe you and your team a debt of gratitude. I came in a fearful patient needing a lot of work. You eased my anxiety with your patience and skill and now have my beautiful smile back. Thank you, you’ve changed my life!"

-Janice McClain

"I am always made to feel very comfortable when I am at NOVO Dental Centre. They know that I suffer from anxiety and they do their best to alleviate all of my worries. I am treated with respect and all of the staff are courteous and I can tell that they have my best interests in mind. I recommend them to everyone that asks!"

-Debbie Martens

"Years ago, I would be an emotional mess before a dental appointment. Since attending NOVO Dental Centre, I walk into the office with grace and ease and I’m absolutely confident with the work of my hygienist, Marlene and my dentist, Dr. Provo. I really appreciate the email reminders and text message that allows me to confirm my appointment with a “C” – send! Also, as a senior without dental insurance coverage, I am so grateful for the senior discount."

-Marion

"I learned a dread of dentistry very early in the days of slow drills and inadequate freezing. The atmosphere in the NOVO Dental Centre office – always friendly and supportive – goes a long way to encourage regular visits and confidence in the excellent care provided by Dr. Provo and her staff."

-Marion Witoszkin

"I never before felt comfortable in a dental office, but this changed within minutes of my arrival. The staff are all awesome, they made me feel I was part of the family. Dr. Provo, I would highly recommend your office! Thank you all, for the best experience I have ever had at the dentist."

-Mike Adkins

"I have been a long term patient of Dr. Provo and like her for several reasons. Dr. Provo has a complete understanding of her strengths and will refer you if something is outside of her expertise. She also communicates well and is sensitive to my requirements. When it comes to scheduling your appointments they are accommodating and work hard at making it work. I would describe the culture of this practise as being honest, caring and sensitive to patient’s needs."

-Jim Barkman

"Dr. Provo is an amazing dentist. I never enjoyed my visits to the dentist but now with her, I never experience any pain and she informs me every step of the way regarding what is happening. This is a superb practice."

-Jim Dueck

"Dr. Provo has the ability and takes the time to make sure the final result is as good as it can possibly be. But more importantly, she and her staff make every effort to ensure the journey is as painless and comfortable as possible. I’ve been to a lot of dentists over the years and this is about as pain free and worry free as it gets. If all my past dental experiences had been as good, I would never have become the anxious and nervous patient I was when I first started with Dr. Provo."

-Darrell Quast

"The improvement in my dental health and hygiene is a direct result of the highest quality service and dental treatment I receive from NOVO."

-David

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